Case Study: Associated British Ports Unlocks Contract Rebates with Aardvark Intelligence

Overview

Client: Associated British Ports (ABP)‍

Industry: Transportation & Infrastructure‍

Challenge: Hidden rebate opportunities in a complex service contract portfolio‍

Solution: Aardvark Intelligence for service contract management and analytics‍

Impact: Identified £120,000 in recoverable rebates across 297 contracts

Challenge

As the UK's leading ports group, Associated British Ports manages thousands of service contracts covering logistics, maintenance, utilities, and supplier operations across more than 20 ports.

These contracts contain valuable rebate and performance-based payment clauses—but tracking and verifying them manually was nearly impossible. ABP’s legacy systems and spreadsheets couldn’t consistently surface rebate triggers or cross-reference terms across vendors.

Key pain points included:

• Decentralized data: Service contracts were stored across departments and file shares.
• Hidden opportunities: Rebate clauses and impending renewals went unnoticed or unclaimed due to lack of visibility.
• Manual review: Finance and procurement teams spent hours reconciling invoices and terms.

ABP needed a smarter way to manage contract data, standardize terms, and uncover the financial value hidden in its agreements

Solution

ABP partnered with Aardvark Intelligence to digitize and analyze its entire service contract portfolio.

Aardvark’s document intelligence models automatically extracted and structured every contract term—including rebate conditions, spend thresholds, and renewal clauses—making the data accessible and actionable.

Using Aardvark, ABP can now:

• Centralize all service contracts in a single searchable platform
• Automatically detect rebate and discount terms across vendors
• Match contract terms against actual spend data to identify rebates owed
• Generate reports that quantify savings opportunities and compliance metrics

The system transformed contract management from static storage to dynamic, finance-ready intelligence.

Results

Within weeks of deployment, ABP uncovered significant value hidden in its existing contracts:

• £120,000 identified in potential or realized rebates across its service vendor base
• 297 service contracts standardized and searchable in Aardvark
• Automated tracking of rebate triggers and spend thresholds
• Procurement efficiency gains through instant access to term-level detail

ABP’s finance and procurement teams now collaborate on a single source of truth—replacing manual spreadsheets and audits with proactive contract insights.

Client Perspective

“Aardvark revealed rebate opportunities we didn’t know existed. We now have complete visibility into our contract terms and can quantify the value in real pounds.”
—Sanyalax Morrison, Head of Procurement, Associated British Ports

Key Outcomes

• Contract Data: Fragmented across departments -> Centralized and structured
• Rebate Identification: Manual, ad hoc -> Automated and continuous
• Financial Recovery: £0 verified -> £120,000 verified
• Contract Volume: Untracked -> 297 contracts loaded

Conclusion

Associated British Ports turned its service contracts into a new source of financial value with Aardvark Intelligence. By structuring and analyzing every clause, ABP gained visibility into rebate potential and eliminated the inefficiencies of manual contract reviews.

Today, ABP’s contract data works as hard as its ports—delivering measurable returns and empowering finance and procurement teams with intelligence at their fingertips.